Elliot
livestock farmer/rancher, retail, administration assistant, agriculture, factories
Skills
• Data System: ODK and Redcap. • Reporting: Daily reports, weekly summaries, campaign results and field performance reports. • Office and Data Tools: MS Word, Excel, Outlook, PowerPoint and Google Workspace. • Administration: Filing systems, inventory tracking and documentation Languages
Field of activity
Administration / Business Support, Customer Service, Agriculture / Forestry / Animal husbandry
Type of employment
Full-time
Language skills
English advanced
Education
High
Work experience
3-5 years
Receive and support clients and community members during project and health-related engagements in a professional and respectful manner. • Conduct client registration, interviews, follow ups and verbal autopsies while ensuring the confidentiality and ethical standards. • Collect and capture data using ODK, REDCap and questionnaire to ensure accuracy and completeness. • Perform routine data quality checkup, identify gaps and resolve them inconsistencies in collaboration with supervisors. • Maintain proper filling system and retrieval of client records. • Generate weekly and monthly reports. • Coordinate logistics for meetings, trainings, and field activities, ensuring smooth daily operations. • Work closely with health facilities, National Registration Bureau, community leaders, and volunteers to ensure timely service delivery. • Support inventory management of project supplies and ensured availability of required materials at health facilities.
Provide administrative and front office support at district level including handling client feedback and hotline follow-ups. • Manage records, documentation, inventories and office assets, reporting discrepancies to management. • Support the financial administration, including budget tracking, receipt liquidation, and monitoring of project expenditures. • Prepare weekly, monthly and quarterly reports, action plans, and budgets in line with organizational procedures. • Coordinate meetings with district councils, District health management team, community structures, and partners to ensure effective service delivery. • Support the supervision and coordination of office and field resources, including motorcycles, vehicles and equipment.
• Assist in community engagements activities, clients counseling sessions and coordination of meetings. • Education for girls to roll out back to school through child home visitation, counseling, parental meetings and capacity building of school management committees and parent teacher association. • Conducting Kalondolondo projects at the district council level. • Support the establishment of early childhood development centers. • Support the day to day administrative for education and child protection initiatives. • Prepare weekly and monthly reports
Worked in 3 company 6 years 10 months
Additional Information
Detail oriented and client focused Administrative and Community Development professional with 6 years of experience supporting front office operations, client registration, data capture, reporting, and stakeholder coordination within NGO and health program settings. Proven ability to deliver excellent customer care, manage records, handle confidential information, and support daily office. Highly skilled in data systems (ODK, REDCap, registers), reporting, and multilingual communication. I am fluent in English, Chichewa, Tumbuka, Ngonde, and Lambya. I am seeking to contribute strong administrative, customer service, and data management skills in a clinic-based environment. Core Competencies Administrative and secretarial support, customer support and follow-ups, call center operations, team collaboration and office coordination, cash handling and record keeping, data capture and data entry ODK, REDCap), survey administration, inventory and asset management, data logging and reporting, multilingual communication, confidential records management, problem solving and report writing and documentation.